Our rates are in Mexican pesos and include 16% sales tax and 2% lodging tax. All rates are subject to change without prior notice. Our high-season rates apply for the following dates:
* Holy Week: April 10, 2016, to April 16, 2017.
* Independence Day
* International Cervantes Festival
* Christmas Holydays
* New Year
1.-We thank our guests by booking notified if your arrival is later than 19hrs. Otherwise the room becomes available.
2.-If the reservation is 2 nights onwards:
If the gest does not arrive the 1st. Night and we have no written notice (via mail) of your arrival, automatically your reservation will be canceled.
During the high season, we require a bank deposit 20 days before your arrival, in order to guarantee your reservation.
High season CANCELLATIONS.
15 days before your arrival: no charge applies.
14 to 11 days before your arrival: 50% charge.
10 days before your arrival: 70% charge.
Low season CANCELLATIONS.
11 days before your arrival: no charge.
10 to 6 days before your arrival: 50% charge.
5 days before your arrival: 70% charge.
To reserve your room, a deposit of 50% of the total cost of your stay is required.
Forms of Payment
Deposits can be made to our checking account. We'll give you the exact information you need to make the deposit once we confirm the room you wish to reserve is available. We accept all major credit cards except American Express. We are unable to accept personal checks.
When paying with American Express card and wish to cancel will be deducted 7%.(Commission establishing the bank charges) This is regardless of the range of days of cancellation.
Check-in is at 3 p.m. Special arrangements can be made for guests who arrive late.
Check-out is at 1 p.m. After 1:30, an additional night's charge will apply. If you'd like, we can store your luggage after you've checked-out while you go shopping or sightseeing.
Occupancy is limited to a maximum of four adults (subject to availability and room type).
Room rates are for double occupancy. For additional guests above the age of 11, a charge of $500.00 pesos per night will apply during low season, and $600.00 pesos during high season.
Children are very welcome at our hotel. No charge applies for children under 3 years of age. For children 3 to 10, there is a charge of $400 pesos per night during low season, and $500 pesos during high season. 11 and older $ 500.00 $ 600.00 pesos season high season.
We do not allow pets at this time.
Smoking (September 15th to 17th). Room rates are for double occupancy. For additional guests above the age of 11, a charge of $450.00 pesos per night will apply during low season, and $550.00 pesos during high season./p
Out of respect for the other guests at our hotel, smoking is only permitted in areas or rooms specifically designated as smoking areas.